This document is part of a series of AquaRating knowledge products called Focused Analyzes, which specifically addresses relevant issues within the provision of water and sanitation services.
The Focused Analyzes are intended to establish a method and criteria for the characterization and assessment of a particular aspect of the management of the provision of said services.
This document identifies the parameters that allow knowing and evaluating the position, practices and achievements of a utility, in everything that is related to innovation as a perspective and a way of pursuing the best fulfillment of commitments and obligations, taking into account the permanent evolution of opportunities, challenges, threats and changes in the contexts and circumstances in which an activity takes place.
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