Comprehensive Assessment
AquaRating Standard
The comprehensive management assessment methodology for water and sanitation companies, developed in accordance with international standards.
Assessment Areas
Service Quality
Assesses drinking water quality, distribution, wastewater management, and customer service.
Efficiency in investment planning and execution
Assesses the planning process, management efficiency, emergency planning, and research and development processes.
Efficiency in operations
Assesses water resource management, energy use, infrastructure management, and the efficiency of operations and maintenance costs.
Efficiency in Business Management
Assesses strategic planning, control models, organizational structure, human resources management, and the management of goods and services.
Financial Sustainability
Assesses financial strength, corporate sustainability, efficiency in billing, collections, and commercial management.
Access to Service
Assesses access to drinking water service and the sewerage system.
Corporate Governance
Assesses the overall decision-making process, accountability, operator autonomy, control, and transparency.
Environmental Sustainability
Assesses wastewater operation and control assurance, infrastructure for mitigating environmental impact, regulatory compliance, emissions, and waste management.
Assessment Elements
Assessment areas
Main areas for performance assessment
Assessment sub-areas
Specific subdivisions within each area
112 total elements
Total number of elements assessed
Indicadores
Indicators with 101 variables
Practice groups
Groups with 381 practices
AquaRating Benefits
Have a validated comprehensive assessment across all areas and processes
Gain access to a catalog of internationally applied and endorsed best practices
Strengthen recognition and reputation
Identify potential opportunities for improvement
Guide short-term improvements using your own resources and internal teams
Encourage the development of transformation processes within your organizations
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