Rating systems can help utilities to identify their capacity gaps in order to better serve customers and set themselves up for potential risks and/or shocks to the water supply and wastewater systems. Pritha Hariram, in her Kini Interview, introduced me to a tool that the IWA developed – AquaRating – and we spoke about the benefits that utilities can gain when they work with this kind of rating system. This blog post looks more closely at existing rating systems for utilities to better understand why they are helpful, and what kinds of benefits they can provide to utilities